...now Boots, it’s dead simple.  Pretty much universally, purse designs indicate that loyalty cards and the like go in the card holder bit, change goes in the zipped up bit and receipts gets crammed in the out of control bulging bit at the back.

So why is it, when I’m standing with my purse wide open waiting for my change, does the cashier avoid my gaze, ignore my outstretched hand and wait until she carefully gathers all the various elements together in a nice neat intertwined bundle?

This must surely add an extra minute to every single transaction as everyone struggles to unravel the bundle one handedly and negotiate the pieces into their rightful place.  How many transactions per day at Boots?  How much time wasted?  And whilst I’m standing in the queue watching these pointless struggles and minutes pass me by which I’ll never get back, I don’t “Love Boots” I just feel irritated towards Boots, It’s a no brainer, can you just stop doing that please!?